Microsoft Teams is one of the most popular cloud-based team collaboration programs, and it is a part of the Office 365 suite of apps. It allows you access to features like business messaging, video meetings, file sharing, and calling. But, at times, due to various reasons, the app may crash and restart when launched. If you are facing the same issue, then read on and apply the solutions given below:
Delete Cache Files
You can delete cache files by following these steps mentioned below:
Firstly, invoke the Run prompt by tapping the Windows and R hotkeys simultaneously.
After that, input ‘%AppData%\Microsoft’ into it and select the OK button to launch the Microsoft directory.
You should find and launch the folder of teams.
Then you will have to navigate to the following folders individually and remove the cache files:
application cache\cache
blob_storage
databases
cache
GPU cache
Indexeddb
Local
Storage
tmp
You may do it manually or download the script.
After downloading, select the script, and right-click on it, then pick the ‘Run with PowerShell’ option.
In case you see a pop-up regarding’ Execution Policy Change,’ hit the A button.
Once you have removed the cache files, hit the ‘Y’ button, and then press the Enter key to run the script.
Now, the script will begin removing the cache files.
Once you have done the above, launch MS Teams once again to check whether the problem is still there or not.
Upgrade Office 365
You can upgrade Office 365 by following these solutions mentioned below:
Firstly, invoke the Office app like MS Word.
Then make a new doc in the Word doc.
After doing this, reach the menu of File situated at the upper left side of the screen.
You should move to the Office Account or Account tab.
Thereafter, beneath the ‘Product Information’ section, select the ‘Update Options’ pull-down menu.
Later, select the ‘Update Now’ button.
In case there are updates applicable, download them.
Install the Office 365 Again
You can install Office 365 again by following these solutions mentioned below:
Firstly, download the uninstall support utility on your system.
After downloading, run the tool.
Once prompted, select the button of Install.
You have to choose the Office version you would like to uninstall.
Go to the button of Next and pursue the on-screen prompts.
Once you reach the screen of Confirm Uninstall, check the given options.
Later, hit the Next button.
Go through the on-screen steps to uninstall Office 365.
After uninstalling, reboot the system.
Now, reinstall Office 365.
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Source: Microsoft Teams Keeps Restarting